Who we are

North K9 LTD is owned by Claire North. Our website is northk9.co.uk, and you can contact Claire on 07939 061 007 or email claire@northk9.co.uk

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Occasionally, articles or information on this site may include embedded content from our social media profiles (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Payment details for courses booked via the website
  • Website User Stats

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • To complete bookings on our website
  • To provide services you have booked via our online content
  • To allow us to contact you regarding services booked

We use the information that you have given us in order to contact you and provide accurate information and relevant services as requested.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are your consent. You are able to remove your consent at any time. You can do this by contacting Claire North.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We don’t sell or share your personal or contact details outside of North K9 Ltd.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor submitted information may be checked through an automated spam detection service.

How to complain

If you have any concerns about our use of your personal information, you can contact us at claire@northk9.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

ICO website: https://www.ico.org.uk

Helpline number: 0303 123 1113

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow, CheshireSK9 5AF

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